ANALISIS TINGKAT KEPUASAN PENUMPANG TERHADAP KINERJA BUS TRANS PATRIOT BEKASI DENGAN METODE FUZZY LOGIC
ANALISIS TINGKAT KEPUASAN PENUMPANG TERHADAP KINERJA BUS TRANS PATRIOT BEKASI DENGAN METODE FUZZY LOGIC
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Aji Trio Pamungkas
Politeknik Keselamatan Transportasi Jalan
Reza Yoga Anindita
Politeknik Keselamatan Transportasi Jalan
Riza Phahlevi Marwanto
Politeknik Keselamatan Transportasi Jalan
Nurul Fitriani
Politeknik Keselamatan Transportasi Jalan
I Made Suraharta
Politeknik Keselamatan Transportasi Jalan
Keywords: passenger satisfaction, transport performance, trans patriot, fuzzy logic, MATLAB
ABSTRACT
Over the past three years (2019-2021), Trans Patriot buses have experienced a decline in passenger numbers. As a result, corridors 2 and 3 were closed. Anticipating a decline in passenger numbers in the future, research on passenger satisfaction with bus performance is needed. The research aims to analyze passenger satisfaction performance and provide recommendations for optimizing Trans Patriot bus corridor 1 using fuzzy logic and MATLAB software. The analysis indicates medium-category passenger satisfaction. Proposed treatments for bus performance include a frequency of 9 vehicles/hour, a minimum mileage of 252 km/vehicle per day, a headway of 7 minutes, and a number of 9 ranks/day.
REFERENCES
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PUBLISHED
2024-04-30
ISSUE
Vol. 2, No. 1 (2024)
PAGE
125-132
SECTION
Articles
LICENSE
Copyright © Berkala Forum Studi Transportasi antar Perguruan Tinggi
HOW TO CITE
Pamungkas, A. T., Anindita, R. Y., Marwanto, R. P., Fitriani, N., & Suraharta, I. M. (2024, April). Analisis Tingkat Kepuasan Penumpang Terhadap Kinerja Bus Trans Patriot Bekasi Dengan Metode Fuzzy Logic. In Berkala Forum Studi Transportasi antar Perguruan Tinggi (Vol. 2, No. 1, pp. 125-132).
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